老友网答案：
6、【简答题】Translate the following sentences into English. 对于新客户我们一直采用信用证付款。另外，国际资本市场不稳定，所以我们不得不坚持即期信用证付款。
答案：
9.4Complaint and claims（申诉与索赔）
1、【单选题】I’m afraid I have a complaint to _____.
A、claim
B、make
C、say
D、propose
答案：B
2、【单选题】The goods you sent us are _______ _________ to the original sample.
A、inferior; compared
B、inferior; comparing
C、bad; compared
D、bad; comparing
答案：A
3、【单选题】The woolen sweaters you delivered do not _____ the sample we provided.
A、like
B、as
C、match
D、fit
答案：A
4、【单选题】I’m sorry to say the shipment didn’t turn to _________
A、be satisfied.
B、be satisfying.
C、be satisfactory.
D、be satisfiction.
答案：A
5、【多选题】We checked some of the items and found they were ______. 我们检查了部分产品，发现它们已严重受损。
A、in damaged condition
B、in damaged situation
C、severely damaged
D、damaged severely
答案：AC
6、【简答题】How can we make an EFFECTIVE Complaint or a Claim?
答案：Begin directly. Tell what is wrong.Present enough facts.Name specific actions to correct the problem.Politely mention strong terms if fail to get a satisfactory reply.End positively and friendly but firm.
9.5Sign the contract (签订合同）
1、【单选题】We’ll sign two ____, each in the Chinese and English language.
A、originals
B、parts
C、sections
D、aspects
答案：A
2、【单选题】This contract will _________ as soon as it is signed by two parties.
A、come into useful
B、come into available
C、come into valid
D、come into force
答案：D
3、【多选题】The contract is _____ for two years.
A、affact
B、valid
C、effected
D、effective
答案：BD
4、【多选题】请问我在哪里签名？ 以下翻译正确的是：______
A、Where can I sign my name?
B、Where can I signature?
C、Where can I put my signature?
D、Where can I write down my signature?
答案：AC
5、【判断题】The first shipment should be made at or before Oct.25th.