老友网答案：√
7、【判断题】Lies or bogus excuses are worst reasons for rescheduling.
答案：√
8、【判断题】You should call the person you are scheduled earlier whenever possible.
答案：√
9、【判断题】You should bring forward the appointment as soon as possible.
答案：X
10、【判断题】Business schedules couldn’t help companies keep track of important events and dates.
答案：X
5.1At the Hotel (酒店）
1、【单选题】Which is not one of the main types of hotel room offered to the conference attendees?
A、twin room
B、double room
C、family suite
D、business suite
答案：A
2、【单选题】A hotel usually provides the following services except ______.
A、Room reservation
B、morning call
C、route arrangement
D、shuttle bus
答案：A
3、【单选题】Choose the most suitable expression
A、vacant 未被占用的
B、family room 家庭房
C、shutter bus 接送大巴
D、breakfast coupon 早餐券
答案：A
4、【单选题】Choose the most suitable expression
A、铺床服务 bed service
B、洗衣服务 laundry service
C、细目 detailed list
D、急件 urgent pack
答案：B
5、【简答题】When should we give tips for hotel service? Be in detail, please.
答案：
5.2Hotel reservation（酒店预订）
1、【单选题】How much do you _____ per night?
A、cost
B、charge
答案：B
2、【单选题】60 dollars per night per room, plus 15%____.
A、service cost
B、service charge
C、service commision
D、service payment
答案：B
3、【单选题】I would like to reserve a family ____.
A、room
B、apartment
C、suit
D、suite
答案：A
4、【多选题】What items should be covered while booking a room?
A、arriving date and time
B、types of room
C、number of the rooms
D、personal information
答案：ABCD
5、【多选题】Do you have a _______twin room ?
A、empty
B、vacant
C、spare
D、available
答案：BC
5.3Check into the Hotel（酒店入住）
1、【判断题】The identification is unnecessary to present when you check into the hotel as it can be seen in the hotel reservation system.